Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $65 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable. Our Administration fee is $125.00.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours. You can also apply here.
You can choose the electric provider of your choice. Water, trash, and sewer are itemized and billed directly to the resident.
Security deposits will vary depending on qualifying criteria. Summit on the Lake beginning deposits are $150 on 1 bedroom and $250 deposit on 2 bedroom.
Rent is always due on the first and a 10% of monthly rent late fee is assessed on the 4th of every month (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Pets living in the apartment will then require a one-time, nonrefundable $300 pet fee and an additional $200 for the second pet. Monthly pet rent is $25 per dog and $25 per cat. Breed restrictions apply, please contact the office.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $1200. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, AT&T and Consolidated Smart Systems are our community cable and Internet providers.
Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
We provide a gas grill at our clubhouse and you can use during business hours
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. After hours you will have to contact Locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
Summit on the Lake has the BEST customer service! I have yet to have a single problem.
- Anonymous
Great location! Easy access to 199 and Loop 820.
- Anonymous
I am so happy to have such GREAT customer serview at my apartment community!
- Anonymous
Ladies you are all HEART!
- Anonymous
The staff has always been helpful and understanding. With quick responses to questions I have.
- Anonymous
Best staff around!
- Anonymous
I'm new here but don't feel so new because the staff here is AWESOME! From front office to maintenance, they make me feel welcome and listen.
- Anonymous
The maintenance request was completed in 2 days and my outdoor light works! I feel so much safer, now that we have a patio light!! Also my sink had a board that needed to be replace and its been replaced and painted. (all of the staff is kind and friendly, and most of them direct me by my name when I call) thanks a lot guys!
- Anonymous
I've been here for 6 months now and it's been such a blessing from the last place I was at. My move in became much less complicated once I talked to the office and before I knew it everything was ready to go!
- Anonymous
5 Star Review: Love the place and love the people the most. They are very friendly And courteous.
- Google Review
I love the office staff and maintenance! Always kind and act very quickly when anything is addressed. The grounds always are nice and tidy. Very quiet besides living off the highway! Great community!
- Google Review
The staff was very friendly and helpful. Had answers to all my questions and made me feel like a part of the family. I look forward to living here, exploring all the amenities available and meeting new people in the area.
- Google Review
The maintenance men were a huge help when my washer started leaking water. They arrived quickly to clean up the mess, and were very professional.
- Google Review
Great atmosphere apartments are spacious and comfortable thanks to all employees that works at the office wonderful people
- Google Review
The kindest and most efficient group of people you’ll ever meet. They are always on top of the needs of the residents. The apartment complex is so clean and amenities are endless.
- Google Review
My wife and I love Summit on the Lake! The office staff is incredibly friendly, helpful, and responsive. The maintenance crew is on top of all work orders put in, we haven't had a work order sit more than a couple days and that was only do to them having to order a part in. All the neighbors that we have met have all been chill and conversational. We couldn't recommend a better apartment complex for newly weds or even just someone looking for a quite place to live.
- Google Review
The manager is very sweet and she did everything she could to get me into this apartment and made a smooth process
- Apartments.com Review
Our tub needed repaired and it was a quick turnaround for a new tub and tile to be installed.
- Google Review
A year ago I loved this apartment tremendously. Quiet, beautiful scenery, great maintenance crew, and attentive management. I enjoyed my 3 years living here! The location is awesome, close to everything needed nearby. loved everything about this apartment, it has its own aesthetic which I hold near and dear. You will not regret living here!
- Google Review
My kids and I love it here. If there's anything wrong the managers are quick to help and solve the problem. We had a plumbing problem the same day it was fixed. Thanks for everything you guys do we love it here!!!
- Google Review