Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?
Application fees are $65 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable. Our Administration fee is $125.00.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours. You can also apply here.
Which utilities do I pay?
You can choose the electric provider of your choice. Water, trash, and sewer are itemized and billed directly to the resident.
What is the security deposit?
Security deposits will vary depending on qualifying criteria. Summit on the Lake beginning deposits are $150 on 1 bedroom and $250 deposit on 2 bedroom.
When is my rent payment due? What day of the month am I liable for a late charge?
Rent is always due on the first and a 10% of monthly rent late fee is assessed on the 4th of every month (even Sundays and holidays).
How can I pay my rent?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Pets living in the apartment will then require a one-time, nonrefundable $300 pet fee and an additional $200 for the second pet. Monthly pet rent is $25 per dog and $25 per cat. Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $1200. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, AT&T and Consolidated Smart Systems are our community cable and Internet providers.
Is renters’ insurance required?
Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
Can I grill on the property?
We provide a gas grill at our clubhouse and you can use during business hours
I am locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. After hours you will have to contact Locksmith.
I have lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Summit on the Lake has the BEST customer service! I have yet to have a single problem.- Anonymous
Great location! Easy access to 199 and Loop 820.- Anonymous
Great staff! Great job Jennifer and Ashley!- Anonymous
I am so happy to have such GREAT customer serview at my apartment community!- Anonymous
Best apartment complex ever! Tried to leave but couldn- Anonymous
Ladies you are all HEART!- Anonymous
The staff has always been helpful and understanding. With quick responses to questions I have.- Anonymous
Best staff around!- Anonymous
Jennifer has been very sweet, helpful, and straight forward with the leasing, move-in process, and work orders. I really appericate how friendly y- Anonymous
I'm new here but don't feel so new because the staff here is AWESOME! From front office to maintenance, they make me feel welcome and listen.- Anonymous
The maintenance request was completed in 2 days and my outdoor light works! I feel so much safer, now that we have a patio light!! Also my sink had a board that needed to be replace and its been replaced and painted. (all of the staff is kind and friendly, and most of them direct me by my name when I call) thanks a lot guys!- Anonymous
I've been here for 6 months now and it's been such a blessing from the last place I was at. My move in became much less complicated once I talked to the office and before I knew it everything was ready to go!- Anonymous
5 Star Review: Love the place and love the people the most. They are very friendly And courteous.- Google Review